Privacy Policy
Your privacy is important to us. This policy explains how VitaPremium s.r.o. collects, uses, and protects your personal information when you visit our website.
Last Updated: December 2024
VitaPremium s.r.o. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vitapremium.cz and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.
Personal Information
Name, email address, phone number, shipping address, billing information
Account Information
Username, password, profile preferences, order history
Communication Data
Messages you send us, feedback, survey responses, customer service interactions
How We Use Your Information
We use the information we collect for various purposes, including to provide, maintain, and improve our services.
Service Provision
Process transactions, fulfill orders, provide customer support, and deliver products
Communication
Send order confirmations, shipping updates, and respond to inquiries
Marketing
Send promotional emails about new products, special offers, and company news
Analytics
Analyze website usage, improve user experience, and optimize our services
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Service Providers
We share information with trusted third-party service providers who assist us in operating our website and conducting business
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety
Business Transfers
Information may be transferred in connection with mergers, acquisitions, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have certain rights regarding your personal information. We respect these rights and provide you with the ability to exercise them.
Access
Request access to the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information under certain circumstances
Restriction
Request restriction of processing of your personal information
Portability
Request transfer of your data to another organization
Objection
Object to processing of your personal information for direct marketing
Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. Our use of cookies is explained in detail in our Cookie Policy.
Essential Cookies
Required for basic website functionality, including security and network management
Analytics Cookies
Help us understand how visitors interact with our website by collecting information anonymously
Marketing Cookies
Used to track visitors across websites to display relevant advertisements
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.
Get in Touch
Address
VitaPremium s.r.o.
Dlouhá 15
110 00 Prague, Czech Republic
Phone
+420 223 00 11 01Business Hours
Monday - Friday: 10:00 - 19:00
Data Protection Officer
For specific privacy concerns or data protection requests, you can also contact our Data Protection Officer directly.
Our Data Protection Officer is responsible for overseeing our data protection strategy and implementation to ensure compliance with applicable privacy laws.
Response time: Within 30 days
Languages: English, Czech
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
How We Notify You
- Prominent notice on our website
- Updated version number and date
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.