Terms of Service

1. Acceptance of Terms

Welcome to VitaPremium. These Terms of Service ("Terms") govern your access to and use of our website located at www.vitapremium.cz (the "Service") operated by VitaPremium s.r.o. ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.

2. Description of Services

VitaPremium specializes in premium health and wellness products designed to enhance vitality and beauty. Our services include:

• Online retail of premium nutritional supplements
• Personalized health and wellness consultations
• Educational content and resources on health optimization
• Customer support and product guidance
• Subscription services for regular product deliveries

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You are responsible for:

• Providing accurate, current, and complete information during registration
• Maintaining and promptly updating your account information
• Maintaining the security of your password and account
• Accepting all risks of unauthorized access to your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

4. User Conduct and Prohibited Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates applicable local, state, national, or international law
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
• To attempt to gain unauthorized access to any portion of the Service or any other systems or networks

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy carefully.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of VitaPremium s.r.o. and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any content you submit to us.

7. Product Information and Orders

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. We also reserve the right to limit quantities and to refuse service to anyone for any reason.

Orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

8. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. We are not liable for delays in shipping or delivery. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

You are responsible for providing accurate shipping information. We are not responsible for lost or misdelivered packages due to incorrect addresses provided by you.

International shipping may be subject to customs duties, taxes, and other charges, which are your responsibility.

9. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange, subject to the following conditions:

• Items must be in original condition and packaging
• Items must not be damaged or altered
• Customer is responsible for return shipping costs unless the item is defective
• Certain items may not be eligible for return due to health and safety regulations

Refunds will be processed within 10-14 business days after we receive your returned item.

10. Disclaimer of Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents
• Does not warrant that the functions contained in the website will be uninterrupted or error-free
• Does not warrant that defects will be corrected or that this site or the server that makes it available are free of viruses or bugs

The content on this website is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

11. Limitation of Liability

In no event shall VitaPremium s.r.o., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages arising out of or relating to these Terms or the Service shall not exceed the amount you paid for the products or services giving rise to the claim, or €100, whichever is greater.

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service. Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of the Czech Republic, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Prague, Czech Republic.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

15. Contact Information